Frequently Ask Questions:

1.  Do I need to have my gown cleaned before I bring it to be preserved?  
No, cleaning is included with the price of your gown preservation.  Your gown will be cleaned and then preserved. 

2.  Can I preserve my gown and veil?
Yes, the purchase of your preservation includes your gown and up to 5 accessories (including veil, belt, jacket, gloves, etc).

3.  How long will it take for my gown to be preserved?
  You should allow up to 10 weeks for your gown to be preserved and shipped back.  You have the option to have your gown shipped to us or shipped to you directly. 

4.  Is there a warranty for the preservation?
Yes!  We work with the Wedding Gown Preservation company and they provide a 100-year guarantee against sugar stains and yellowing of the fabric.  If the fabric begins to yellow they will reprocess your dress at no additional cost.  

5.  What if I didn't buy my wedding dress from She Said Yes, can I still have my dress preserved through you?
Yes, even if you didn't purchase your gown from us we would still love to help you preserve your dress.


For gown preservation, no need for an appointment, just drop by with your wedding gown
Tuesday - Saturday
10am - 5pm